Sub-processors
1. Sub-processors
We are “Mortgage Brain Group”, when we say we say “we”, “our” or “us” in this policy we are referring to the companies that are part of the Mortgage Brain Group, which are:
Mortgage Brain Holdings Limited, Mortgage Brain Limited, The Mortgage Trading Exchange Limited, Premier Processing Services Limited, MBL Financial Services Limited, Criteria Hub Limited, AE3 Media Limited, Mortgage Engine Limited and/or Mister Broker Limited.
A list of sub-processors currently authorised by us to process Personal Information on behalf of us and assist us with respect to the provision of the services to our customers is set out below:
Below table shows our Business areas, what personal information we collect and where it is stored (including where sub-processors are used. Unless otherwise stated, all personal information is processed in the United Kingdom.
| Mortgage Brain Systems/Areas | Personal Data Processed as Data Controller | Personal Data Processed as Data Processor on behalf of Data Controller | Data Stored |
| The Key and CRM Brain
A client and case management system for mortgage brokers that offers control of the sales and client management process.
|
Broker/Adviser Name, email address, user name, address | Applicants Name, date of birth, marital status, sex, nationality, Address and contact data, Employment details including National Insurance number and salary, Loans, credit cards and monthly outgoings, Adverse credit data, Previous name, Previous addresses, Previous employers, New property details, New property details, Bank details including account number and sort code, Contact details for Estate Agent, Solicitor, Landlord, current mortgage lender, Accountant, Doctor, health information, convictions | Navisite Europe Limited
Claranet Limited
MongoDB Limited
Microsoft (Azure)
Hometrack Data Systems Ltd
Okta Inc (Auth0) |
| Sourcing Brain
A mortgage sourcing system that enables mortgage brokers to compare mortgages against the needs of their client(s). |
Broker/Adviser Name, email address, user name, address, | Applicants Name, date of birth, marital status, sex, nationality, Address and contact data, Employment details including National Insurance number and salary, Loans, credit cards and monthly outgoings, Adverse credit data, Previous name, Previous addresses, Previous employers, New property details, New property details, Bank details including account number and sort code, Contact details for Estate Agent, Solicitor, Landlord, current mortgage lender, Accountant, Doctor, health information, convictions | Navisite Europe Limited
Claranet Limited
MongoDB Limited
Microsoft (Azure)
Hometrack Data Systems Ltd
Okta Inc (Auth0) |
| Submissions Brain, MTE & User Registration Database (URD)
A system enabling mortgage brokers to submit mortgage applications directly into lenders’ systems and obtain prompt decisions from lenders and case track all such applications and documentation. |
First Name, Surname, Date of birth, address, email address, FCA Number, Telephone number | Applicants Name, date of birth, marital status, sex, nationality, Address and contact data, Employment details including National Insurance number and salary, Loans, credit cards and monthly outgoings, Adverse credit data, Previous name, Previous addresses, Previous employers, New property details, New property details, Bank details including account number and sort code, Contact details for Estate Agent, Solicitor, Landlord, current mortgage lender, convictions | Navisite Europe Limited
Claranet Limited
MongoDB Limited
Microsoft (Azure) |
| Web Brain
Websites for mortgage brokers to market themselves on. |
First Name, Surname, company, emails, postcode, phone numbers | Customer Name, Email address, phone number | Navisite Europe Limited
Forfront Limited (Eshot) |
| Mailchimp
Email marketing database and system. |
Name, company, emails, postcode, phone numbers. | N/A | The Rocket Science Group LLC in United States (covers EU & Privacy Shield Framework) |
| Affordability Brain
System that enables mortgage brokers to establish the borrowing capacity of their clients. |
Customer: First name, last name, telephone, office telephone, email, company FCA no, company name, network/club identification, office postcode, office address | Applicant Data: Postcode, DOB, incomes, expenses, credit, debit values. Financial information credit/debit card numbers, FCA number, Name, email, phone number, device information, actions throughout the site and we monitor your sessions using our A-Hub Website including your searches, pages visited and information collected (automatically collected); company related information, associated Network/Club partnerships, compliance authority stance (AR/DA); IP Addresses | ANS Group Limited
Google Ireland Limite
Navisite Europe Limited
Claranet Limited
MongoDB Limited
Microsoft (Azure)
Amazon Web Services |
| Criteria Brain
System that matches the criteria of a mortgage brokers clients with the lending criteria of lenders. |
Customer: First name, last name, telephone, office telephone, email, company FCA no, company name, network/club identification, office postcode, office address | First Name, Surname, Post code | ANS Group Limited
Google Ireland Limited
Navisite Europe Limited
Claranet Limited
MongoDB Limited
Microsoft (Azure) |
| AE3 Media
Provision of digital information and events to mortgage brokers and consumers regarding the financial product market. |
Name, company name, address, postcode, contact details-telephone, mobile, email. Bank details, firmographic information, details of newsletter subscriptions and event engagement (register, declined, no show, attended) | N/A | Mortgage Brain internal server
Virtual iVent Ltd |
| Your Mortgage Finder | Client Name, Address, telephone number, email | N/A | Mortgage Brain internal server |
| Loans Brain | Broker: Name, Company, Telephone, Email, FCA. Client: Name, Address, Telephone number, Email | Client Name, Address, Telephone number, email | Mortgage Brain internal server |
| Administration Systems | Name, address, contact details, bank details, emails, FCA numbers, customer information related to query | N/A | Mortgage Brain internal server
Microsoft (Azure)
ANS Group Limited
Navisite Europe Limited |
| Accounting Systems | Name, address, contact details, email, bank details | N/A | Mortgage Brain internal server
GoCardless Limited
Inuit Limited
Xero (UK) Limited
Maxio LLC |
2. Additional information
Your trust is important to us. That is why we are always available to talk with you at any time and answer any questions concerning how your data is processed. If you wish to receive more in-depth information about our sub-processors, please contact our DPO and Compliance Team via email on [email protected].
We reserve the right to update the above at any time.
We recommend you regularly check for changes and review the above whenever you visit our website or use our services.
